FAQ
GENERAL
What is CBD?
CBD is the acronym for cannabidiol, a chemical in the Cannabis sativa plant. CBD doesn't contain tetrahydrocannabinol (THC), the psychoactive ingredient found in marijuana that produces a high. CBD works to reestablish balance in a range of bodily systems. It has been known to provide for relief from pain and other symptoms without the mind-altering effects of cannabis or other side effects related to some pharmaceutical drugs.
Is CBD legal?
The legal status of CBD varies depending on where you live. In the United States, CBD derived from hemp plants is legal in all 50 states, as long as it contains less than 0.3% THC. However, CBD derived from marijuana plants is not legal in all states. It is always a good idea to check your local laws before purchasing or using CBD.
Where is Lourdes' CBD sourced?
We only use organically raised hemp from right here in the USA. Our products are made with the finest hemp genetics to generate a robust profile of cannabinoids, terpenes, and nutrients in each plant. We produce the best because our hemp is organically raised by an elite group of farmers.
What lab test are run on your product?
All Lourdes products undergo a comprehensive lab testing procedure to ensure our quality and safety standards are met. All our products are tested by a third-party laboratory for potency, solvents, heavy metals, mycotoxins and pesticides. For more information regarding the third-party results for our products, locate the “View Lab Reports” tab on each product page.
What is the extraction process used?
Precise extraction is key is bringing the highest quality hemp to market. Our hemp is extracted using a sub-zero food grade ethanol process. It is then put through a distillation process to recover the ethanol. This is a time intensive process, but well worth it to retrieve the purest CBD oil. From farm to doorstep, we ensure the highest quality products and the most sustainable process available.
With Lourdes you can trust that you are getting the best CBD products according the highest of standards.
With Lourdes you can trust that you are getting the best CBD products according the highest of standards.
What is the difference between hemp and marijuana?
Hemp and marijuana are both in the cannabis family. The biggest difference is the amount of tetrahydrocannabinol (THC) and cannabidiol (CBD) found in the plants. Hemp contains more CBD and has less than 0.3% THC, the psychoactive compound found in cannabis. Marijuana has higher levels of THC and lower levels of CBD.
What is the expiration date of CBD products?
Our products have a 12-month shelf life if they are properly stored.
How should you store your Lourdes CBD products?
To maintain the potency and integrity of your CBD products, it is recommended to store them in a dry cool place away from direct sunlight, heat or cold.
Does your CBD contain any THC?
All of our CBD products are made from full-spectrum CBD which contains a legally very small amount of THC (less than 0.3%). This is not enough to cause the psychoactive high produced from the use of marijuana. We recommend checking our product’s lab analysis for exact THC potency.
Are there any negative drug interactions with CBD?
As with any new supplement regime, you should consult your physician before starting. Lourdes does not provide or offer medical advice.
CBD can interact negatively with pharmaceutical drugs by inhibiting cytochrome P450 enzymes, a family of liver enzymes that metabolizes these drugs. These drugs include, but are not limited to Warfarin, Theophylline, Clobazam, Valproate, Alcohol. CBD can also inhibit these enzymes when consumed at high enough dosages.
Any instructions you may have received from a medical professional regarding grapefruit should be treated with the same level of care when it comes to CBD products.
CBD can interact negatively with pharmaceutical drugs by inhibiting cytochrome P450 enzymes, a family of liver enzymes that metabolizes these drugs. These drugs include, but are not limited to Warfarin, Theophylline, Clobazam, Valproate, Alcohol. CBD can also inhibit these enzymes when consumed at high enough dosages.
Any instructions you may have received from a medical professional regarding grapefruit should be treated with the same level of care when it comes to CBD products.
SHIPPING
What is the cost of shipping?
We provide free standard shipping on orders that are $99 or more. Our standard shipping rate is $5.99.
How long does it take to receive orders?
Shipping takes approximately 3-7 business days to arrive. The pandemic has caused a delay in shipping and some orders may take up to 10 business days to arrive. We package and ship orders out within 48 hours of ordering.
How can I track my order?
When your order ships, you will receive an email with a tracking number. You will also be able to track your shipping via our website with your order number.
Can I change the shipping address after I placed an order?
We typically get orders out within 48 hours. We will do our best to make the changes if you contact us at support@lourdescbd.com with your order number, name and mailing address of the original order.
ACCOUNT
How do I access my account?
You can access your account by clicking the following link: https://lourdescbd.com/account/login
I forgot my login, how do I reset it?
On the login screen, click “forgot password” link. This will send you an email to reset your password.
Does Lourdes have a payment plan?
Yes, we use Sezzle to give customers a payment plan option. Our minimum spend is $119 to be eligible to use this service.
WELLNESS
Is CBD safe to use?
CBD is generally considered safe to use. It has a good safety profile and is well-tolerated by most people. However, it is always a good idea to speak with a healthcare professional before starting any new supplement, especially if you are pregnant or have any existing medical conditions.
Can CBD get you high?
No, CBD does not produce the psychoactive effects that are associated with marijuana. It does not cause a high or alter your state of mind.
Can CBD help with pain?
Many people use CBD for pain management, and there is some evidence to support its use for this purpose. CBD may help reduce chronic pain by impacting endocannabinoid receptor activity, reducing inflammation and interacting with neurotransmitters.
Can CBD help with anxiety?
Some studies have suggested that CBD may be helpful for reducing symptoms of anxiety. It may help to reduce stress and promote relaxation, without the potential negative side effects of prescription anxiety medications.
Can CBD be used to treat seizures?
Yes, CBD has been approved by the FDA as a treatment for two rare forms of epilepsy, Lennox-Gastaut syndrome and Dravet syndrome. It is often used in combination with other medications to help control seizures.
Can CBD be used to treat cancer?
While there is some evidence to suggest that CBD may have potential as a cancer treatment, more research is needed to fully understand its effects. It is not currently approved by the FDA as a treatment for cancer.
Can CBD be used to treat insomnia?
Some people use CBD to help with insomnia and sleep disturbances. It may help to promote relaxation and improve sleep quality by interacting with the body's endocannabinoid system
Can CBD be used to treat acne?
There is some evidence to suggest that CBD may be helpful for treating acne due to its anti-inflammatory and antioxidant properties. It may help to reduce inflammation and regulate the production of sebum, which can help to prevent acne.